Betting Rules

1. General betting conditions

Roostino Casino provides betting and gaming services subject to applicable Australian laws, regulatory requirements and our account terms. You must be legally permitted to use online gambling services in your location. You are responsible for checking whether betting is lawful for you before opening an account or placing a bet.

You must provide accurate, current and complete information when registering and whenever we reasonably ask you to confirm your identity or account details. An account may only be used by the registered account holder. You must keep your login details private and must not allow another person to place bets using your account.

Only one account may be used by each customer unless we have expressly approved another arrangement. If we identify duplicate, linked or improperly managed accounts, we may review the relevant activity and take action under the Terms and Conditions. This may include restricting access, cancelling affected bets or withholding an outcome where permitted by law.

Bets are accepted only when they are successfully recorded in your account and a confirmation is displayed or otherwise made available. A selection added to a bet slip is not a placed bet. If a bet is not confirmed, you should not assume that it has been accepted.

• You must meet all age, identity and location requirements that apply to your account.
• You must not place bets on behalf of another person or use funds belonging to another person without authorisation.
• You must not use the service for unlawful activity, fraud, collusion, money laundering or any other prohibited purpose.
• You must follow any additional rules shown for a particular game, event, market, tournament or promotion.
• We may refuse, suspend, limit or cancel betting activity where this is necessary for security, compliance, technical or responsible gambling reasons.

Changes to rules and information

Rules, prices, odds, market descriptions and availability may change before a bet is accepted. The information shown at the time your bet is confirmed generally forms the basis of that bet, together with these rules and any specific terms displayed for the relevant product. We may update these rules from time to time. The current version published on the website applies to future activity from the time it takes effect.

3. Settlement, results and void bets

Bets are settled using the official result or outcome source identified for the relevant market. The applicable event rules may specify how postponed, abandoned, interrupted, rescheduled or disputed events are treated. If no specific rule is displayed, we may apply a reasonable settlement approach consistent with the nature of the market and the available official information.

The result of a bet may be amended if an official result is corrected, if a settlement error is identified or if new information shows that the original result was not final. Where a correction affects your account balance, we may make the corresponding adjustment and explain the reason where appropriate.

A bet may be voided when the relevant event, game or market does not take place, is materially changed, is abandoned under the applicable rules or cannot be settled fairly. A void bet is normally treated as having no winning or losing outcome, and the stake may be returned in accordance with the rules for that market.

Typical settlement situations

• If an event is postponed, settlement may depend on whether it takes place within the period or under the conditions stated in the market rules.
• If an event is abandoned, bets may be void unless the result of the relevant market has already been determined under the applicable rules.
• If a selection, participant or match detail is incorrectly identified, the market may be reviewed or voided where the error materially affects the bet.
• For combination bets, a void selection may be removed and the remaining selections may be settled under the relevant combination rules.
• For casino or game outcomes, the recorded game result and transaction record are used to determine settlement, subject to technical review.
• If a promotion applies, promotional terms may contain separate qualifying, settlement and expiry conditions.

Settlement may be delayed while an event is verified, a result is confirmed or an account is reviewed. A delay does not by itself mean that a bet has been lost or cancelled. We will aim to process valid outcomes accurately and consistently, but timing can vary depending on the product, event and available information.

Errors and unusual activity

If a bet is accepted because of an obvious error, such as an incorrect price, duplicated transaction or technical malfunction, we may correct or void the affected transaction where allowed. We may also investigate unusual betting patterns, suspected manipulation, collusion or activity that appears inconsistent with the account terms. Any action will be handled in accordance with applicable requirements and our published policies.